JetBlue Blog

Pan Am, that most famous of global aviation icons, may have disappeared in 1991, but a throwback to the golden era of airline glamour and glory lives on in the performances of Pam Ann, the wildest and most famous takeoff on the life of the “air hostess” the world has ever seen. Pam Ann, the [...]

Getting a break from the airport, Wired magazine’s Terminal Man received a tour of our Orlando Support Center on Tuesday, Sept. 22, which included a ride on the E190 full-flight simulators and in the Inflight Cabin Simulators. Read more from Brendan’s blog entry.

Have you been following the adventures of Brendan Ross, AKA Terminal Man? He’s the Customer that Wired magazine gave an All-You-Can-Jet pass with the catch that he must travel every day and can only sleep in airports.

Crewmembers have been giving Brendan a warm welcome everywhere he goes, but HOU Supervisor Linda Fagan went an extra step, making pancakes and turning a storeroom into a hotel.

Have a look at some photos from Brendan’s time at HOU:

[caption id="attachment_460" align="alignnone" width="369" caption=""Hotel JetBlue""][/caption] [caption id="attachment_461" align="alignnone" width="500" caption="Linda Fagan prepares some pancakes"][/caption]

This week, Crewmembers in PIT took an opportunity to pose with one of the more prominent Jetters using the All-You-Can-Jet pass. Greg from 30 Days on JetBlue passed through PIT on Sept. 15, and said, “I was greeted by several of the JetBlue local staff including the Pittsburgh JetBlue GM Norbert Strissel. They were amazing [...]

Three weeks ago, we told you about Crewmembers running at the World Airline Road Race. The event took place Sept. 10-13, and we now have a photo from China to share with you!

Customers jetting on the All-You-Can-Jet pass will be traveling all around the system through Oct. 8. With the potential to visit a huge variety of places over the course of a month, jetting on the pass is well suited to documentation. Fittingly, plenty of Customers are blogging about their experiences, which we love to see! [...]

Are you on Facebook? Because JetBlue is! We officially joined the social networking site today as another way to engage our Customers and Crewmembers. If you have an account, be sure to head to www.facebook.com/JetBlue and become a fan of JetBlue. We want to be America’s Favorite Airline, so tell your family and friends to [...]

We just received this story from a Customer about an Inflight Crewmember who tracked down an iPod’s owner through Facebook. For Customers, it shows the value of labeling your valuables; for Crewmembers, it shows the kind of Customer loyalty some detective work can earn! My 8-year-old son left his iTouch on the plane coming back [...]

On Aug. 19, Corporate Communications CollegeCrew Crewmember Kimberly Rai went to T5 to catch Crewmembers’ displays of Jettitude. One of the five Be’s — Be engaging — involves actively listening to Customers. Here, Supervisor Station Operations Maribel Rivera is helping a Customer find his gate. We may have award-winning signage, but nothing replaces listening to [...]