JetBlue Blog

The Newburgh Times Herald-Record featured Crewmembers Monica Pennings, Jane Zolynas and Michelle Contreras for their participation in the SWF BlueCity’s donation of Soaringwords quilts to St. Luke’s Cornwall Hospital. Read the original blog story here.

Bad weather wasn’t the only thing slowing travelers down Thursday in New York. Passengers on a Delta Connection flight out of Rochester were delayed after two female flight attendants got into a fight on board the plane. Dozens of passengers on the flight to Atlanta were left to scramble to make other plans. How’s that [...]

CNBC Guest Blogger, Patricia Chadwick, wrote an extremely flattering piece about us, saying, “everything about JetBlue is different from all the other airlines, and that’s what makes it so wonderful.” She mentions favorably our bold mission to “bring the humanity back to air travel,” the egalitarianism of our seat configuration, our inflight entertainment, and our [...]

We briefly experienced a centralized IT issue today (related to flight information systems), and voluntarily halted departures from 2:30 to 3:30 p.m. ET while we worked to bring the systems back online. There were no cancellations due to the issue, but flights scheduled to depart between 2:30 and 3:30 p.m. were delayed. We’ve identified a [...]

Unrest seems to be the word of the week in airline news this week. The top story to fall under this uncomfy umbrella is Lufthansa’s sort-of strike, which promised to be the biggest in German airline history, but fizzled back into negotiations after less than one day- and that was good news for JetBlue codeshare [...]

Japanese airline, All Nippon Airlines, is offering women-only restrooms on their planes. Starting next month, the airline will offer one bathroom on most international flights designated for women exclusively. A representative from the airline relayed that the new offering is a move towards better customer service, but it may, in fact, be a more subtle [...]

We are just so gosh-darn proud of our 10th Anniversary livery that we had photos plastered on the Reuters sign in Times Square and the Clear Channel sign in Las Vegas. See below for the money shots!

A hydraulic lift had to be brought in to raise a CTX explosive-detection machine in order to remove a kitty that decided to hide there after leaping from her mother’s arms at the security checkpoint. The carrying case apparently did not fit through the xray belt and kitty took the freedom as a opportunity to [...]

Director of Risk Management, Lee Garvin, was in Seattle during our reservation system cutover last month and witnessed Seattle Airports Crewmember Clathyn Williams working with a team of volunteer doctors and EMTs who were headed to New York en route to Haiti to offer up their services to those in need. The doctors planned to [...]

Due to inclement weather forecasted for the Northeastern United States, JetBlue is allowing customers the option to voluntarily reschedule their travel without incurring change fees or fare differences. If your travel plans include one of the following airports, and you would like to change to a new flight without fee or fare difference, please call [...]