Archive for the ‘Customers’ Category

March 1st, 2010

Celebrating Dominican Republic Independence Day

This past Saturday, February 27, Crewmembers in the Dominican Republic celebrated their country’s 1844 independence from Haiti. We’re proud to be the number one airline for capacity in the Dominican Republic, not to mention that service to Punta Cana (PUJ) is just two months away!
As part of our Independence Day celebrations, the traditional Dominican performance group [...]

Posted by JetBlue in Community, Crewmembers, Customers | Permalink | Comments (0) | Share on Facebook | Share on Twitter

March 1st, 2010

JFK runway renovation- Q&A

Q: The runway construction is set for March through June. JetBlue is reducing flights February through Labor Day. Is there a reason you are cutting flights on a longer basis?
JetBlue is the largest domestic carrier out of JFK. In fact, close to 25 percent of JFK’s daily scheduled departures belong to JetBlue. We will [...]

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March 1st, 2010

JFK runway renovation — don’t hold the mayo!

Although plenty of good looking people pass through New York’s JFK, we’re not referring to that ever-popular network show about the Diet Coke and lettuce crowd when we make mention of runways. So don’t hold the mayo because we’re not looking at runways of the model kind, but rather of the air travel kind, as [...]

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February 25th, 2010

Haiti Relief Doctor shows gratitude to Crewmember for assistance

Director of Risk Management, Lee Garvin, was in Seattle during our reservation system cutover last month and witnessed Seattle Airports Crewmember Clathyn Williams working with a team of volunteer doctors and EMTs who were headed to New York en route to Haiti to offer up their services to those in need. The doctors planned to [...]

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February 25th, 2010

Fee Waiver for NY Metro Areas

Due to inclement weather forecasted for the Northeastern United States, JetBlue is allowing customers the option to voluntarily reschedule their travel without incurring change fees or fare differences.
If your travel plans include one of the following airports, and you would like to change to a new flight without fee or fare difference, please call 1-800-JETBLUE [...]

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February 19th, 2010

Lufthansa pilots set to strike; Customer and pass travel info here

Pilots at Lufthansa are set to strike for four days (February 22 - 25), in what has been billed as the largest pilot strike in the airline’s history. The strike will impact our codeshare Customers and will also impact pass travel for our Crewmembers and eligible pass riders.

Pass travel for Crewmembers
Lufthansa strongly discourages pass travel [...]

Posted by JetBlue in Breaking News, Crewmembers, Customers, Partners | Permalink | Comments (0) | Share on Facebook | Share on Twitter

February 12th, 2010

Today is Green Monster Truck Day in Boston!

Red Sox Nation is all geared up for this big party that happens each year as the team’s equipment truck embarks on a 1,400 mile journey to Spring Training down in Florida. As the event presenter, we have wrapped the truck in JetBlue branding and will be there beside Wally the Green Monster for all [...]

Posted by JetBlue in Community, Customers | Permalink | Comments (1) | Share on Facebook | Share on Twitter

February 10th, 2010

Who’s afraid of a little snow?

Certainly not JetBlue!  We like making snowmen and having snowball fights with other airlines.
But ice? That’s a different story.  We won’t even invite ice to one of our parties.
JetBlue today canceled most flights to and from New York City due to winter weather conditions. Today’s forecast calls for mixed precipitation [...]

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February 8th, 2010

Inaugural flight from Orlando to Montego Bay touches down today!

Today marks the start of our service between Orlando and Montego Bay, Jamaica. Montego Bay has been one of our most popular destinations ever, and this new route is just the latest example of the huge Customer demand to jet to the popular Caribbean BlueCity. Congratulations to our Mo Bay Crewmembers!

Posted by JetBlue in Crewmembers, Customers | Permalink | Comments (0) | Share on Facebook | Share on Twitter

February 6th, 2010

New TSA travel site

The TSA recently launched a new site to aid in the protection of airline travelers.  The site contains  information on everything from consumer reports and how to file complaints to travel tips and links to the FAA site where you can find some safety information.
Perhaps the most important link seems to be missing from a [...]

Posted by JetBlue in Customers, In The News | Permalink | Comments (2) | Share on Facebook | Share on Twitter