JetBlue Blog

Starting today, TrueBlue members can earn points towards reward travel twice as fast when booking a JetBlue Getaways vacation package. In an industry-first, members who book discounted vacation packages including airfare plus hotel, cars, airport transfers or various activities will earn TrueBlue points for every dollar spent on an entire vacation package. To celebrate, Customers [...]

As told by a Customer Support Crewmember: I had a Customer call because she wanted to make sure that her husband’s bad knee was in the aisle for their trip to Jamaica.  I advised her to book him an aisle seat on the left-hand side of the plane, any C seat. She then said on [...]

A little while back we mentioned that our COO and CFO went head-to-head to compete for the title of grill master on the TV show Grill Seekers in Boston. The show is expected to air its JetBlue episode on Monday, July 19, at 8:30 p.m. on Comcast SportsNet. Air date is subject to change. Tune [...]

Today marks the 14th anniversary of the crash of TWA 800 off the coast of Long Island on a flight from JFK to Paris. Our JetBlue family includes countless former TWA employees and this weekend we stand with them in honoring the memory of the 230 lives lost in the tragedy. Memorial service details

We are giving Customers a chance to win a trip to South Africa! Come on down today and tomorrow from 4 p.m. to 7 p.m. at JFK’s T5, where Customers will be showing off their skills on the Wii Fit Plus™ Soccer Heading game. Come by the T5 grandstand and watch the fun! And bring [...]

Starting this week, the floor in T5 Bag Claim will be replaced with terrazzo in a four-month-long project. Only one bag claim unit will be unavailable at any time. Once completed, the new floor will look and function as well as the terrazzo on the departures level and further enhance the T5 experience.

Now you can earn TrueBlue points without even flying! The grand opening of ShopTrue, our new online earn mall, lets jetters accrue points for everyday purchases with more than 800 participating retailers including K-Mart, Nordstrom, eBay, the Apple Store and Dell. As if shopping weren’t fun enough on its own! ShopTrue is an expansion of [...]

We had just opened our terminal, T5, at New York’s JFK airport when a Customer approached the “Just Ask” information desk with a confused look on his face. “Something’s different here,” he said. In case you’re not familiar, T5 is that ultra-modern-looking, 625,000-square-foot, state-of-the-art terminal that we opened in late 2008. It contains 26 gates, [...]

We’re pleased to announce three new onboard products: Ocean Spray Blueberry Juice As we continue to look at great companies to partner with, we have paired up with Ocean Spray to launch their much anticipated Blueberry juice product – a fitting product as we launched our Blueberries tail scheme earlier this year. This great tasting [...]

As you may know, we launched our Be True campaign last week, which tells the story of six outstanding TrueBlue members and what they hold to be true. Meet one of the six below, Eric. Finding truth can be as simple as keeping your mind as open as your lens. As a visual storyteller, Eric [...]